PR 2.0 & Common Sense 1.0
Friday, May 23rd, 2008Hoo boy. Some days, the heat and light around next-generation press releases, effective communications with bloggers, and all the rest of it are enough to blind you and leaving you dripping in a dazed sweat. It’s important, but as is so often the case, a certain proportion of the self-styled experts in this field are, I might venture, all hat and no cattle.
Valleywag today chose to lay into one of my fellow PR professionals for an unfortunate misrepresentation: conflating social and business time in a disingenuous way. Now, I know work and personal time - and contacts - are getting very blurry everywhere; and that is certainly the case here in the Valley. But if you are going to extract professional or commercial value out of spending time with me, I will appreciate your honesty in characterizing the proposed interaction that way; and I will extend the same courtesy to you. In my experience, journalists, bloggers, and human beings of any occupational stripe seem to appreciate this no-bullsh*t approach.
I don’t want to be too hard on this seasoned and accomplished PR person - she appears to have done some interesting and innovative work - but look at the pitch note Valleywag printed. In addition to asking one of her blogger contacts for hotel recos - which takes a certain chutzpah, although it’s harmless enough - she asked him/her to spend “’social’” time with her. Yup, social was in quotes. So does that make it really social? Or a trojan horse for a pitch to be soft-peddled over candlelight and absinthe? The quotes say it all, or at least make an unsavory impression. There was a different, better and more honest way to propose this very interaction, but it’s too close to quitting time on the Friday before a long weekend for me to figure that out. There was definitely, however, a better way.
I’m all for greasing the wheels. As my buddy Steve Kerns has memorably said in so many words, “free sandwiches and beer help when you’re networking.” But as a businessperson - let alone a PR person - I have always found that the most effective business partnerships emerge when both parties understand (at least at a high level) one another’s motives and the possible tension between them. You see this in New Yorkers arguing about a restaurant choice. Self-interest is presented nakedly and accepted without judgment, and a mutually acceptable choice quickly emerges. This is incidentally one of the things I love most about New Yorkers (although you’re welcome to ask me again if you ever run into me at 3am in Chelsea).
For the benefit of any blogger or reporter contacts I may be so lucky as to have reading this blog: if I ever propose “social” time with you, it will be really social, and it won’t feel forced, and you will have met me in person before. In the interim, I’m happy to give you a great scoop or a creative pitch over a few beers I buy with the company credit card, we’ll understand one another, and it will be a nice way to kill an afternoon. Have a great long weekend - and enjoy your social time.


